Contact Dormeo
Dormeo Email Address
customer.service@dormeo.co.uk
Dormeo Customer Service Phone Number
0800 2248 361
Dormeo Contact Address
Customer Services
Dormeo UK
Impact House
Unit 7-9 Romsey Industrial Estate
Greatbridge Road
Romsey
Hampshire, SO51 0HR
Ways to Save at Dormeo
As well as Dormeo discount codes, there are other ways to save on your new bedding items. Check out our list below to find out how.
- Sale & Clearance: If you love a good sale you're in luck. Dormeo has both a sale and clearance running throughout the year. The Dormeo sale and clearance section are cleverly categorised so you can shop mattress offers, bedding offers and headboard offers nice and easily. If you find something you love in the clearance, snap it up, because once it's gone it's not coming back!
- Shop During Key Seasonal Events: Dormeo tends to have big discounts during key seasonal events like Black Friday, Boxing Day and January sales. We've seen £100s being knocked off the cost of furniture and mattresses during Black Friday, so make sure you don't miss out.
- Check TV Ads: Dormeo is frequently shown on TV and has huge offers on its ‘As seen on TV’ products. The type of sales you can expect to see from Dormeo are percentage deals, half-price offers and free gifts. Selected mattresses come with a free pillow so keep your eyes peeled for freebies.
- Newsletter Sign-ups: Be the first to know about the latest deals, news and product releases by signing up for the Dormeo newsletter. Signing up is free, but it can save you some cash because you'll be in the know when the best sales arrive.
Dormeo Delivery & Returns FAQs
Does Dormeo offer free delivery?
All Dormeo mattresses and beds come with free delivery. For smaller items and orders under £79, customers will be charged £4.95 for delivery. Dormeo orders are typically delivered within 14 days but allow for 28 days if your order is a big one.
What is the Dormeo returns policy?
If you'd like to change your order you can return it within 14 days of purchase or 60 days if your mattress is covered under the 60-night trial period. To start a return, you’ll need to contact the Dormeo customer service team. If your mattress features Octaspring technology, Dormeo will collect it for free which you’ll have to arrange with them. If your mattress doesn’t have this, you’ll have to organise this collection and you’ll have to pay for the return shipping costs. Refunds are processed once Dormeo has received the product.
Can I track my Dormeo order?
When you purchased your Dormeo order, you’ll have been sent an email confirmation. In this email, there will be a tracking reference number that you can use to track your order. Dormeo’s selected delivery partners are Yodel, Arrow XL, Tuffnells, DX and Keen & Able, so you may also get email updates from them on the whereabouts of your order once it’s been dispatched.
Dormeo Warranties FAQs
What warranties does Dormeo have on mattresses?
Dormeo products offer warranties of up to 20 years on selected mattresses. There are also special warranties on the following products: Dormeo Memory Mattress, Options, Octaspring and Octasmart. You’ll need to complete a form and register your mattress for the warranty to be activated.
Does Dormeo offer any night trials?
Dormeo offers a handy 60-nights trial on selected mattresses. If after 60 nights of sleeping on a Dormeo mattress, you decide you’re not happy with it, you can return it for a full refund or exchange it for a different model. The 60-night comfort guarantee doesn’t apply to Dormeo Options mattresses, WellSleep, pillows, duvets, protectors and selected toppers. Anything bought in the clearance is also exempt.
Other Dormeo FAQs
Is there a Dormeo store near me?
The Dormeo showroom is located in High Wycombe but they’re stocked in different retailers around the UK. Head to the find a stockist page, enter your postcode and you can find your nearest store.
What does Dormeo sell other than mattresses?
Dormeo is best known for its range of mattresses but you'll also find beds, headboards, mattress toppers, pillows, duvets and mattress protectors on the website.
How can I pay for my Dormeo order?
You can pay for your new bedding, mattress and pillow with any major credit and debit card, American Express, Mastercard SecureCode, PayPal, GeoTrust and Klarna payments.
How to use Dormeo voucher codes
- Scroll through our list of Dormeo discount codes.
- Once you've found the code you want to use, click the 'Get Code' button.
- A pop-up box will appear revealing the code. Click the 'Copy' button to copy it.
- Head to the Dormeo website, do your shopping and add everything to your basket.
- Click on your basket and a pop-up will appear on the right-hand side of the page. Scroll down until you see the order total and underneath that, you’ll see ‘Apply Discount Code’. Click this, enter your code in the box and click ‘Apply Discount’. The page will refresh and your total will be updated.
Octasmart mattresses really are smart
The team at Dormeo are the pros when it comes to all things bedding and has created multi-award-winning Octasmart mattresses, mattress toppers and pillows so you can have the best night’s kip every night. Are Dormeo mattresses any good? And what is Octasmart?
The Octasmart mattress range is made with Octaspring aerospace technology. Octaspring technology combines both foam and springs, providing a high level of comfort (thanks to the foam element) while the springs help to give you the right level of support all over your body. Octasmart mattresses and toppers contain hundreds of Octasprings that adjust to your body weight and relieve pressure from your shoulders, back and hips, resulting in high levels of comfort. It’s just what you want when you go to bed! Octasmart bedding also has great ventilation and a Smart Performance Cover that protects against bacteria.
Dormeo offers a few different options for Octasmart mattresses with varying firmness, from Medium/Soft to Medium/Firm. Choose from the Octasmart Deluxe Memory Foam Mattress, Octasmart Classic Mattress, Octasmart Essentials Hybrid Mattress and Octasmart Hybrid Deluxe Mattress. Each product contains loads of info when you click on the product to help you choose the right mattress for your needs. You will also receive a free pillow with your order (which is normally priced at £49!), a 60-night trial and free delivery.
Dormeo loves a good sale, so keep your eyes peeled for seasonal offers and discounts. Of course you’ve also come to the right place to take a huge chunk off the cost, just use one of our Dormeo discount codes when heading to the checkout.
The benefits of memory foam
Memory foam is an extremely popular material for mattresses, toppers and pillows, and it’s really taken the bed market by storm. Supportive, comfortable and beneficial for the body, memory foam is definitely a style that you should look into when buying a mattress. But what is it and what are the benefits?
Memory foam is a visco-elastic material that was developed by NASA in 1966 for astronauts in the space programme for additional support during take-off and landing. The material is made up of high-density foam and this reacts to the shape and temperature of your body and moulds to it to give the best comfort and support while you sleep.
Many sleep brands offer memory foam mattresses and pillows and use similar technology and fabrics but with added layers. Dormeo uses a layer of visco-elastic memory foam on the top of the mattress, while the memory foam layer is supported by Dormeo’s signature Ecocell foam. These thick layers work together to draw away heat and moisture from the surface of the mattress while you sleep.
Memory foam mattresses have many benefits and you can even find specialist mattresses that are designed for the position in which you sleep. One big benefit of memory foam mattresses is that they help people with aches and pain, especially back pain. By relieving and reducing pressure points, memory foam mattresses provide support and allow for better spine alignment. If you’re an allergy sufferer, memory foam naturally repels dust mites so you can have a clean and hygienic night’s sleep.
