How to Contact Currys Customer Service
Currys Phone Number
0344 561 0000
Phone Line Opening Hours
Monday - Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 09:00 - 18:00
Currys Head Office Address
Currys,
PO Box 1687,
Sheffield,
S2 5YA
Ways to Save at Currys
Getting your electronics and appliances for less is easiest with a Currys discount code, however, when there isn't one available, there are other ways to lower the cost. Follow our handy tips to find out how:
- Shop When There's a Sale: You'll often find great sales at Currys throughout the year. A sale that's run regularly is the 30% off Epic Deals Sale where you’ll get big discounts on 1000s of products, including TVs, appliances, laptops and more.
- Make a Note of Seasonal Sale Periods: As well as the recurring Epic Deals Sale, Currys often has seasonal sales, like Boxing Day, Easter and Black Friday, which offer the biggest discounts of the year.
- Browse Top Deals: Scroll down the Currys homepage to find the ‘Our top deals’ section. This is where Currys proudly displays its best offers. These offers change weekly so it's worth checking regularly.
- Shop the Clearance: Currys has a clearance sale that runs throughout the year. In the clearance, you’ll find hundreds of items with up to 40% off. This includes games and gaming accessories, laptops and computing items, smartwatches and audio goods.
- Use the Trade-in Scheme: You can participate in the Currys trade-in scheme if you have an old piece of tech you want to get rid of trade-in scheme. Trade in your old tech or appliances and Currys will give you cash or gift cards.
- Sign up for the Newsletter: With so many different sales throughout the year, it's worth signing up for Currys emails a.k.a Currys Perks. Currys Perks is the newsletter that lets you know when sales are live and also sends you exclusive discounts, competitions and benefits straight to your inbox.
Currys Delivery & Returns FAQs
Does Currys charge for delivery?
Currys offers free standard delivery on small items over £40. If your small items cost under £40, delivery will cost £4. Standard delivery for small items takes between 3-5 working days to arrive. For large items (appliances, TVs etc), standard delivery starts from £20 and will arrive within 4 days.
Can you choose a time slot for your Currys delivery?
You can choose a time slot for delivery, but it costs extra and varies between small and large items.
For small items, if you want your order to arrive at a specific time, you can book a weekday time slot which costs £10. Weekday time slots can be booked between 12:00 and 17:00 and your order must be done before 21:00.
For large items, time slot delivery costs £35 and you can choose slots between 07:00 - 11:00 09:00 - 13:00, 11 - 15:00 and 13:00 - 17:00.
Does Currys do same-day or next-day delivery?
Currys doesn't have a same-day delivery option, but you can get next-day delivery. For small items, it costs £7. You need to complete your order by 21:00 and it will arrive between 8:00 and 17:00 the next day. You can also select a timeslot for next-day delivery of your small items for £10.
Next-day delivery is also available for large items, costing £30 and it will arrive between 07:00 and 20:00. You can also select a timeslot for next-day delivery of your large items for £45.
Does Currys have a click & collect service?
Free click and collect is available on all orders at Currys, so it’s a great option to save on delivery costs for orders under £50. At the checkout, select the ‘Collect it for free’ option and choose your nearest store where you can pick it up at your own convenience.
Does Currys do free returns?
If you’ve changed your mind about your order and would like a refund, you can return your item, for free within 14 days of it being delivered. Make sure your items are in their original packaging and condition when returning to ensure you get your refund.
Other Currys FAQs
Does Currys do Black Friday sales?
Of course! Currys always embraces Black Friday and the sale always starts early, so head over anytime during Black Friday week to snap up some unbelievable bargains. In 2022, Currys offered up to 40% off 1000s of goods, including washing machines, fridges, audio devices, laptops, TVs, consoles, games and more.
Does Currys do student discount?
Currys does offer a student discount, but it isn’t offered all year round. Currys student discount tends to be available around the start of term time and offers up to 20% off. This will give students a great opportunity to buy all their school, college and university necessities like laptops, headphones, printers, kitchen appliances and more just before the new term starts.
Does Currys price match?
Currys does indeed offer a Price Promise scheme. If you find an item cheaper elsewhere, Currys will match the price. The Price Promise works against any UK retailer that you find a better offer at and you can request the price match both before and after you’ve made a purchase. This offer also works on discount codes!
What services does Currys offer?
Currys provides a Care & Repair and Instant Replacement service. It can be added to your purchase and it provides you with breakdown support and a 7-day fix promise. Other options are available like ‘Ask for a new one after your second repair’ and you won’t have to pay for parts, labour or call-outs. Instant Replacement is another service that can be added to your purchase at checkout and this plan instantly replaces your product if it breaks down for three years.
Can I spend Nectar points at Currys?
Nectar is the largest loyalty card scheme in the UK and there are loads of places you can collect and spend your points. With Currys, you can collect Nectar points on your orders but you can’t spend your points on Currys products. Currently, with Currys, you gain 1 Nectar point for every £1 spent, so if you’re buying some big appliances, you can bag a lot of points!
You can’t get points for orders made in a Currys store, it has to be for online purchases that either have home delivery, pay and collect or reserve and collect. You don’t get points for any additional delivery costs though, it’s just on the items you buy.
You may not be able to spend your Nectar points in Currys but if you use your Nectar Card when buying Currys products you’ll quickly gain lots of points to spend elsewhere, Nectar has teamed up with selected holiday and days out retailers, so you can spend those points towards a nice break if you want to.
How to use Currys discount codes
- Look through our list of Currys promo codes. Once you've chosen your code, press the 'Get Code' button.
- A pop-up box will appear revealing the code. Click the 'Copy' button to copy the code.
- Head to the Currys website, do your shopping, add everything to your basket. Now it's time to head to checkout.
- At the checkout, you’ll see a discount code box. Enter your code into the box and click ‘Apply’. If valid, the page will refresh and your discount code will be applied to your total.
The Currys Go Greener range: energy-efficient appliances
Over the past few years, an increasing number of companies and global organisations have made the pledge to go greener. Whether it's making the manufacturing process more sustainable or offering recycling services, many businesses are taking steps toward helping clean up the planet.
In an effort to go greener, Currys has created its own Green Tech range. The Green Tech range is full of technology and appliances that use less energy or water. While electricals do make up a lot of waste, we’re always going to need them so by buying products that are better for the environment, you’re helping make a change, plus it saves you a lot of money on your energy bills in the long run!
The Currys Green Tech range has the latest washing machines, tumble dryers, fridge freezers, hobs and ovens. All of the greenwashing machines and dryers are energy efficient and water-saving. Features or phrases to look out for are ‘eco’ and ‘cycles’. For example, on many machines, you can choose ‘eco’ mode which keeps the temperature down for a more eco-friendly wash and you can pick quicker wash cycles to save more water.
The brands included in the Green Tech collection are Aeg, Beko, Bosch, Candy, Grundig, Haier, Hoover, Hotpoint, Indesit, LG, Neff, Samsung and Siemens. Investing in a top-quality product will typically last longer than cheaper alternatives, so it will stay out of the landfill for longer. Also, energy-efficient appliances can save you money on your gas and electricity bills.
Great news, when receiving your new appliance Currys can take your old one away and if it's past its best, Currys can recycle it for you - happy days. Currys works hard to recycle old tech, and averages recycling over 60,000 tons of tech a year in the UK alone!
Currys Installation
Currys offers home installation of its appliances so you don’t need to worry about working out how to install it yourself (plus it’ll save you a lot of time)! When ordering an appliance, you can select an option at the checkout to get it installed for an extra cost. The price varies depending on the item, here's a breakdown of the installation costs per appliance:
- Washing Machines: £25
- Smart Washing Machines: £40
- Washer Dryer: £25
- Integrated Washing Machines: £100
- Dishwashers: £25
- Freestanding Gas Cookers: £85
- Electric Cookers: £75
- Dual Fuel Cookers: £100
- Built in Ovens & Hobs (Gas): £100
- Built in Ovens & Hobs (Electric): £90
- Fridge Freezers & Wine Coolers: £25 (additional £35 for door reversal installation)
- American-Style Fridge Freezer: £40 (additional £25 for door removal and replacement)
- TV: £25
- TV with Stand Assembly: £45
- Smoke Alarms: £40+
- Doorbells: £50+
- Thermostats: £70+
- Security Camera: £149 - £549
If you decide to get Currys to install your new appliance, it can get delivered and installed on the same visit. The engineer will disconnect your old appliance at no extra cost and will remove all packaging, plus, they can also recycle your old device for an additional fee!
